From time to time, you are going to have a conversation with an angry parent. No matter how hard you try and how much you give, there will eventually be somebody who gets upset for one reason or the other. Remembering some simple rules for dealing with angry parents can help you improve your parent communication skills.
Before you can begin to speak rationally with a parent who is upset, you must first try to discover the source of the anger. Knowing how a parent has arrived at their current state can be critical information in communicating effectively with them. Read More »